Chances are that over the course of your work life, you said such things as “you don’t know the clowns I have to work with”. More than likely you also felt things such as “the nerve of that person”. Or maybe even “no one cares about what I think”. Now, if you can identify with some of those statements, those questions and feelings, chances are, you’ve had to work with some difficult people. Well, I’ve got some good news and some bad news for you. The good news is only about 20% of the people that you deal with that’s on and off the job are truly difficult people. The bad news, those 20% can take up to 80% of your time, if you’re not careful, and skilled. Today, I’m going to show you my favorite technique to deal with difficult people.
I hope you enjoy this video, learn something that you can apply right away, and that it helps take you from where you are to where you want to be.
Until next time.
